Bitrix24 vs amoCRM (Kommo) vs a Custom CRM: Which One Fits a Business in Uzbekistan
Bitrix24, amoCRM (Kommo) or a custom CRM for a business in Uzbekistan: scope, hosting, Telegram, 1C, the 2026 personal-data rules and a decision table.
Service
Custom CRM systems that fit how your team sells.
Generic CRMs often force teams to change how they work. We build CRM systems around your actual sales and service processes, with the automation and reporting that matter to you.
From lead capture to pipeline management and post-sale support, we connect your CRM to the tools your team already uses.
What we deliver
Configurable pipelines, lead scoring and activity tracking.
Automated follow-ups, task assignment and notifications.
Dashboards and reports that give managers real visibility.
Telephony, messaging, email and accounting integrations.
How we work
We document how your team really works before building.
A CRM data model and UI that matches your pipeline.
Development plus safe migration of your existing data.
Training and iteration to drive real adoption.
FAQ
A custom CRM is worth it when your process is a competitive advantage or existing tools force costly workarounds. We help you weigh build-vs-buy honestly.
Yes. We plan and test data migration carefully so you move over without losing history.
The estimate moves most with roles and permission rules, pipelines and their stage logic, automation that writes to other systems, integrations (a documented API costs less than file exchange), migration from several data sources, fixed dashboards versus a report builder, and interface languages. There is also a structural difference: a subscription CRM costs more with every seat, while a custom one costs more with every change, not with headcount. After a discovery call we send a quote.
Yes. Typically, calls are logged against the client record, Telegram and WhatsApp conversations land in the CRM rather than on managers' personal phones, and invoices and payment status are exchanged with 1C. First we decide which system owns each piece of data, such as 1C for payments and the CRM for deals, so the two stay consistent. The method depends on your 1C configuration, and changes inside 1C may need your 1C specialist. Failed syncs raise an alert.
The timeline depends on roles, integrations and the state of your data, and is agreed with the quote. We map the process with the people who do the work and build one complete path first, from lead to closed deal to report. Old and new systems then run side by side until the numbers agree, and the team is trained on its own data. Adoption also needs an internal owner accountable for CRM use, and room for changes after go-live.
From the blog
Bitrix24, amoCRM (Kommo) or a custom CRM for a business in Uzbekistan: scope, hosting, Telegram, 1C, the 2026 personal-data rules and a decision table.
What a CRM really costs beyond the subscription — licence, setup, integration and change — and how to decide between building one and buying one.
How to integrate 1C with a website, online store or CRM: what to sync and how often, CommerceML, OData and HTTP services compared, shared IDs and testing.
Tell us about your project and we’ll get back to you within one business day.